It’s just one of the ways we’re changing how customer service should be. If we don’t send your payment within 24 hours of inspecting your item, we’ll double your offer. That’s right, double the cash! This puts the pressure on us and is one of the ways we challenge ourselves to be the best buyback company there is.

In fact, we’re so confident you’ll love Micro Media that if you’re dissatisfied with our service we’ll credit $10 to your PayPal account for the trouble.

You shouldn’t have to deal with companies not putting their money where their mouth is. They’ll say their service is quick or convenient, and then not back it up with anything. If a company’s service truly is good, it won’t worry about making guarantees to hold themselves and their service accountable. At Micro Media we hold ourselves to a high standard and make extraordinary efforts to put things in place to ensure you’re provided the exceptional service you deserve. We even love to hear your suggestions on how we can be better! If you’d like to share your thoughts, please tweet us or send us a message.

*Note sending payment within 24 hours is only applicable to the payment methods of PayPal and checks. Donations are sent in aggregate to their respective charities at the end of the year.